CompTIA

CompTIA A+ (220-1002)

(220-1002) / ISBN : 978-1-64459-077-5
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Skills You’ll Get

CompTIA A+ 220-1002 exam is an internationally acknowledged industry standard for establishing an IT career. CompTIA A+ Core Series 220-1001 and 220-1002 is the latest updated version of the 901 and 902 exams. It is required for the candidates to pass both the 220-1001 and 220-1002 exams to earn CompTIA A+ Core Series certification. The 220-1002 exam validates candidates' expertise in installing and configuring operating systems, expanding security, software troubleshooting, and operational procedures.
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1

Introduction

  • What Is A+ Certification?
  • What Does This Course Cover?
  • The CompTIA A+ Exam Objectives
2

Operating System Basics

  • Understanding Operating Systems
  • Preparing for the Exam
  • Summary
  • Exam Essentials
3

Operating System Administration

  • Interacting with Operating Systems
  • Administrative Tools
  • Disk Management
  • Summary
  • Exam Essentials
4

Working with Windows 10

  • Introduction to Windows 10
  • Installing Windows 10
  • Booting the Windows 10 Operating System
  • Windows Applications
  • Networking in Windows 10
  • Summary
  • Exam Essentials
5

Working with Windows 8/8.1

  • Windows Editions
  • Installing Windows 8
  • Windows 8 Boot Methods
  • Summary
  • Exam Essentials
6

Working with Windows 7

  • Windows 7 Editions
  • Installing Windows 7
  • Booting the Windows 7 Operating System
  • Windows 7 Features
  • Windows 7 Administrative Tools
  • Windows 7 Control Panel Utilities
  • Networking and Windows 7
  • Summary
  • Exam Essentials
7

Working with macOS and Linux

  • Best Practices
  • Tools
  • Features
  • Basic Linux Commands
  • Summary
  • Exam Essentials
8

Scripting and Remote Access

  • Scripting
  • Remote Access
  • Summary
  • Exam Essentials
9

Security Concepts

  • Physical Security Concepts
  • Logical Security
  • Network Policies
  • Common Security Threats
  • Common Software Threats
  • Mitigating Software Threats
  • Destruction and Disposal Methods
  • Securing a SOHO Network (Wireless)
  • Securing a SOHO Network (Wired)
  • Summary
  • Exam Essentials
10

Securing Operating Systems

  • Workstation Security Best Practices
  • Working with Windows OS Security Settings
  • Mobile Device Security
  • Summary
  • Exam Essentials
11

Troubleshooting Operating Systems and Security

  • Troubleshooting Microsoft Windows OS Problems
  • Troubleshooting Security Issues
  • Best Practices for Malware Removal
  • Troubleshooting Mobile Issues
  • Troubleshooting Mobile Security Issues
  • Summary
  • Exam Essentials
12

Documentation and Professionalism

  • Documentation and Change Management
  • Disaster Prevention and Recovery
  • Demonstrating Professionalism
  • Summary
  • Exam Essentials
13

Safety and Environmental Concerns

  • Understanding Safety Procedures
  • Understanding Environmental Controls
  • Understanding Policies, Licensing, and Privacy
  • Summary
  • Exam Essentials

1

Operating System Basics

  • Adding an MMC snap-in
  • Displaying Windows PowerShell snap-ins
  • Creating a Restore Point
  • Using Task View
  • Enabling BranchCache
  • Implementing EFS File Sharing
  • Using Windows Event Viewer
  • Disabling a Service
  • Configuring Computer Management Services
  • Using MSConfig
  • Using Task Manager to Start an Application
  • Configuring Windows Defender Firewall
  • Setting Automatic Windows Update
  • Creating a Loop in PowerShell
  • Creating and Running a ps1 File
  • Creating Variables
  • Executing the Basic Commands through a ps1 File
2

Operating System Administration

  • Uninstalling a Program
  • Entering Commands at the Command-line
  • Observing the Control Panel options in different views
  • Using the nbtstat command
  • Using the netstat Command
  • Using the nslookup Command
  • Using the ping Command
  • Tracing Route Using Tracert
  • Mounting a Drive to a Folder
  • Managing NTFS Permissions
  • Converting a FAT32 Partition to NTFS
  • Converting a Basic Disk to a Dynamic Disk
  • Viewing the Status of a Disk
  • Editing a Drive Letter
3

Working with Windows 10

  • Displaying Windows Versions
  • Joining Workgroups or Domains
  • Changing Network Locations
  • Managing Offline Files
  • Sharing a Printer
  • Sharing Folders
  • Using the net Command
  • Creating a Dial-up Connection
  • Connecting to a Remote Computer using a Remote Desktop Connection
  • Creating a Remote Access VPN Connection
  • Configuring a Proxy Server
4

Working with macOS and Linux

  • Using Basic Linux Commands
  • Listing Files in a Directory
  • Verifying the Working Directory
  • Working with Directories
  • Performing a Text Search
5

Security Concepts

  • Using a Symmetric Encryption Algorithm
  • Using an Asymmetric Encryption Algorithm
  • Identifying Virus Threats
  • Reviewing the Top 10 OWASP Attacks
  • Conducting a DoS Attack using Smurf Attack
  • Performing a MITM Attack
  • Conducting IP Spoofing
  • Using Windows Security
6

Securing Operating Systems

  • Stopping Permissions Inheritance
  • Propagating Permissions
  • Removing a Credential
  • Configuring an Audit Group Policy
  • Configuring an Account Password Policy
  • Disabling AutoPlay
  • Configuring Screensavers
  • Securing User Accounts
  • Creating a New User
  • Using BitLocker 
7

Troubleshooting Operating Systems and Security

  • Locking an iPhone with a Password
8

Documentation and Professionalism

  • Backing up Files
  • Restoring Files
9

Safety and Environmental Concerns

  • Setting Up a Surge Protected Computer System
  • Using a UPS to Power the Computer Components and Ensure the Network Connectivity

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CompTIA recommends 9 to 12 months hands-on experience in the lab or field.

USD 232

Pearson VUE

Multiple choice questions (single and multiple response), drag and drops, and performance-based questions

The exam contains 90 questions.

90 minutes

700

(on a scale of 100-900)

In the event that you fail your first attempt at passing the A+ examination, CompTIA's retake policies are:

  • If a candidate has passed an exam, he/she cannot take it again without prior consent from CompTIA.
  • Candidates must pay the exam price each time they attempt the exam. CompTIA does not offer free re-tests or discounts on retakes.
  • A test result found to be in violation of the retake policy will not be processed, which will result in no credit awarded for the test taken. Repeat violators will be banned from participation in the CompTIA Certification Program.
  • CompTIA does not require a waiting period between the first and second attempt to pass such examination. However, if you need a third or subsequent attempt to pass the examination, you shall be required to wait for a period of at least 14 calendar days from the date of your last attempt before you can retake the exam.

CompTIA A+ certification expires after three years from the date of issue, after which the certification holder will need to renew their certification via CompTIA's Continuing Education Program.

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